Orders may be paid in full or secured with the required deposit. For all custom floral orders, please use our Custom Floral Bouquet Form to submit your order and provide all requested details, including colors, flowers, size, date needed, and any inspiration photos.Your custom order is not confirmed until full payment or the required deposit has been received.

For pickup orders, please wait until you receive an email confirmation stating that your order is ready for pickup before arriving. This helps us ensure your order is completed and ready for you.

Local delivery is available starting at $30 within 20 miles of our store location. Deliveries beyond 20 miles may be subject to an additional delivery fee based on distance

All Pretty Buds bouquets, vase arrangements, and custom floral designs are handcrafted and made to order. Because we use fresh flowers, colors, sizes, and flower placement may vary slightly from photos or inspiration images.Flower availability may vary by season. If needed, substitutions of similar color, style, and value may be made while keeping your requested look as close as possible.For all custom orders, please complete our Custom Floral Bouquet Form with your colors, flower preferences, date needed, and inspiration photos.Your order is not confirmed until your deposit or full payment has been received. Once your deposit is received, your order and requested date will be confirmed.Fresh flowers are perishable and require proper care after pickup or delivery.

Due to the custom and perishable nature of our floral arrangements and décor services, all sales are final. Pretty Buds does not offer refunds, returns, or exchanges.Once your deposit or full payment is received, your order is confirmed and preparation may begin. Please review all order details carefully before submitting payment.If you need to cancel or make changes to your order, please contact us as soon as possible. Deposits and payments are non-refundable. .

Please allow up to 24 hours for a response to all inquiries, custom order requests, and messages. We appreciate your patience as we give each Pretty Buds order the time and attention it deserves.